Overview

Amaken is hiring a Palace Manager for a VIP Palace in Saudi Arabia.

Key Responsibilities:

Staff Management:

  • Develop and implement employee schedules, ensuring adequate coverage for all operational needs.
  • Train, and supervise palace staff, including butlers, housekeepers, gardeners, chefs, and security personnel.
  • Conduct performance evaluations and provide ongoing training and support to maintain high standards of service.

Palace Operations:

  • Oversee day-to-day operations to ensure the smooth functioning of the palace, including maintenance, cleaning, and organization.
  • Coordinate with relevant departments to manage household finances, including budgeting, expense tracking, and procurement of supplies.
  • Implement and enforce health and safety protocols to maintain a secure and hazard-free environment for residents and visitors.
  • Event Coordination:
  • Plan and execute royal events, ceremonies, and receptions held at the palace, liaising with internal and external stakeholders to coordinate logistics and ensure successful outcomes.
  • Manage guest lists, invitations, and RSVPs for official functions, adhering to protocol and etiquette guidelines.
  • Collaborate with catering, entertainment, and décor vendors to deliver memorable experiences for guests.

Protocol and Etiquette:

  • Provide guidance to palace staff on proper protocol and etiquette when interacting with members of the royal family, dignitaries, and guests.
  • Ensure adherence to established protocols for formal events, including seating arrangements, dress codes, and ceremonial procedures.

Security and Confidentiality:

  • Work closely with security personnel to implement and maintain robust security measures to safeguard the palace and its occupants.
  • Protect the privacy and confidentiality of the royal family and their guests by enforcing strict access controls and confidentiality protocols.

Communication and Liaison:

  • Serve as the primary point of contact for communication between the royal family and palace staff, relaying instructions, requests, and feedback as necessary.
  • Liaise with external stakeholders, including government officials, vendors, and service providers, on behalf of the royal household.

Qualifications:

  • Bachelor’s degree in hospitality management, business administration, or a related field preferred.
  • Proven experience in a senior management role within a luxury hospitality environment, preferably in a private estate or royal household.
  • Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team of staff.
  • Exceptional organizational and multitasking abilities, with a keen eye for detail and a proactive approach to problem-solving.
  • Thorough understanding of royal protocol, etiquette, and cultural sensitivities.
  • Discretion, integrity, and the ability to maintain confidentiality when handling sensitive information.
  • Proficiency in Microsoft Office suite and other relevant software applications.
  • Flexibility to work irregular hours, including evenings, weekends, and holidays, as required.